Shipping Info
SHIPPING INFO
We currently use Sendle and Australia Post for Australian shipping. All deliveries are recorded.
SERVICE DELIVERY TIME - WITHIN AUSTRALIA
Adelaide 3 to 4 business days
Brisbane 6 to 7 business days
Canberra 4 to 6 business days
Central Coast 4 to 6 business days
Darwin 7 business days
Gold Coast 6 to 7 business days
Hobart 4 to 6 business days
Melbourne 4 to 6 business days
Perth Same or next business day
Sydney 4 to 6 business days
Free Registered Post on orders over $150 5-10 Business Days.
*Estimated delivery time is based on location. For example Rural WA may take 2-3 days longer than capital cities.
SHIPPING — INTERNATIONAL
Please contact us.
ORDER PROCESSING
You will receive an order confirmation email and invoice via email once your order has been received.
We do our best to process and dispatch all orders within 1-3 business days from confirmation of your payment authorization. We will email you if we can foresee any delays. We dispatch orders on Mondays, Tuesdays and Thursday. Orders placed before 9am on our shipping days will be dispatched that same day.
If you require any information on the status or whereabouts of your order please email us at orders@sassywillow.com.au and someone will get back to you ASAP. Your tracking number will be e-mailed to you on the day your order is shipped. Please note depending on your whereabouts it can sometimes take 24 hours for your tracking number to register with Australia Post if you have chosen that option.
Sassy Willow